Gerry Robinson sorting out Rotherham hospital made compulsive viewing last night. The sight of the Chief Exec realising that talking to people works is both uplifting and depressing. Does a senior manager have to wait til his 50s to get it? Overall the programme tells me that the NHS can be turned around... but not through processes, strategies and metrics, or even rocket science. Rather, people, people and people.
and another thing - Gerry doesn't just think, he clearly feels too...
and another thing - Gerry doesn't just think, he clearly feels too...
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